Why our 5-Year Workmanship Guarantee Matters for Commercial HVAC in Brisbane, Gold Coast & Sunshine Coast
Shelair backs all commercial air conditioning installations across Brisbane, the Gold Coast, and the Sunshine Coast with a 5-year workmanship guarantee — delivering quality, reliability, and peace of mind.
Long-Term Confidence in Every Installation
At Shelair, we don’t just install commercial air conditioning systems — we stand behind our work. Every project we complete across Brisbane, the Gold Coast, and the Sunshine Coast comes with our 5-year workmanship guarantee, ensuring long-term reliability, safety, and performance.
When you engage Shelair, you’re partnering with a contractor who takes accountability for quality — not just on the day of installation, but for the years that follow.
Rooftop commercial HVAC installation by Shelair — serving Brisbane, Gold Coast, and Sunshine Coast businesses
What Our Guarantee Covers
Our 5-year workmanship guarantee applies to all commercial air conditioning systems installed and maintained in accordance with manufacturers specifications by Shelair’s licensed HVAC technicians. It includes:
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Rectification of faults caused by installation workmanship (e.g. poor sealing, alignment, wiring, or commissioning errors).
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Labour costs to correct any workmanship-related defect identified within five years of practical completion.
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Coordination with equipment suppliers where manufacturer warranty overlaps with workmanship issues.
This guarantee ensures your system performs as intended — compliant, efficient, and built to last.
Why It Matters to Your Business
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Reduced risk: You’re protected against costly rework or performance issues caused by installation errors.
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Peace of mind: Our experienced team follows proven installation standards and quality checks.
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Compliance and reputation: Meets commercial requirements for warranty coverage, insurance audits, and facility management reporting.
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Long-term savings: Proper installation reduces energy waste and extends equipment life — saving thousands in running costs.
Maintenance and Service Requirements
To maintain guarantee validity, Shelair requires the system to be serviced in accordance with our preventative maintenance program or another equivalent schedule approved by us.
Clients on a Shelair maintenance plan receive:
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Priority response times for service calls.
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Discounted rates on repairs outside the guarantee scope.
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Continuous performance tracking and reporting to help prevent failures.
Exclusions — What’s Not Covered
To keep things clear, our 5-year workmanship guarantee does not cover:
- Faults covered by manufacturer warranty (including component or factory defects).
- Damage or failure caused by misuse, neglect, or unauthorised modification.
- Issues resulting from lack of maintenance, dirty filters, or restricted airflow.
- Environmental or external damage (e.g. storms, salt spray/air, flooding, corrosion, vermin, or power surges).
- Access costs (e.g. scaffolding or lift hire) required to perform repairs.
- Work performed, altered, or interfered with by non-Shelair personnel.
- Consequential losses such as business interruption, downtime, or loss of income.
- Situations where Shelair determines that the fault or failure is not attributable to workmanship.
These exclusions ensure fairness and transparency — our guarantee covers workmanship, not misuse or external factors beyond our control.
Setting the Industry Standard
Many HVAC contractors offer only a 12-month workmanship warranty. Shelair goes further — our 5-year workmanship guarantee sets a higher benchmark for accountability, reliability, and customer value across South East Queensland.
When you choose Shelair, you’re choosing a company that stands by its word, its team, and its work.
Talk to Shelair About Your Next Project
Partner with a contractor who delivers quality — and stands behind it.
📞 Call Shelair: 07 3204 9511
📧 Email: info@shelair.com.au
🌐 Visit: Shelair Insights for expert HVAC tips, case studies, and maintenance advice.