5-year workmanship guarantee

Why Our 5-Year Workmanship Guarantee Matters for Commercial HVAC in Brisbane, Gold Coast & Sunshine Coast

When a major commercial air conditioning system is installed, it’s not just about getting it up and running — it’s about delivering years of reliable performance. At Shelair, we back our installations with a 5-year workmanship guarantee, giving businesses across Brisbane, the Gold Coast and Sunshine Coast confidence that their systems are built to last.


What Our Guarantee Covers

  • Every installation carried out by our licensed HVAC technicians is covered under the guarantee.

  • Coverage includes defects caused by installation workmanship (e.g., incorrect piping, faulty commissioning, mechanical issues) for a full five years from hand-over.

  • During this period, if a fault arises due to workmanship, Shelair will rectify it at no additional labour cost to you (see full terms).

  • Genuine parts supplied by us are included when they relate directly to installation workmanship.


Why a Workmanship Guarantee Matters

  • Risk Reduction: A five-year guarantee shifts risk from you — fewer unexpected repair bills, less downtime.

  • Quality Assurance: It signals that shelvesair stands behind its work and uses proven methods.

  • Long-Term Value: With correct installation backed for five years, you’re ensuring your system delivers full life-cycle value.

  • Compliance & Peace of Mind: Especially in commercial settings, warranties and guarantees give you a stronger position for audits, leasing arrangements and facility management.


How It Complements Preventative Maintenance

Our guarantee works best when paired with our maintenance programs. Businesses on a preventive maintenance plan often benefit from:

  • Reduced liabilities under the guarantee because your system remains in optimal condition.

  • Discounted repair rates when outside the guarantee scope if you maintain a maintenance agreement.

  • Priority service in emergencies, meaning the guarantee’s protective value is stronger.


Terms & Conditions (Highlight)

  • Guarantee applies only to installations by Shelair and only when system commissioning is documented.

  • Preventative maintenance must be performed per our schedule (usually quarterly or as agreed) to keep the guarantee valid.

  • Excludes normal wear-and-tear, damage from external factors (storm, vandalism), and changes made by other providers without our approval.

  • See our T’s & C’s

Call Shelair Today

Looking for a commercial air conditioning partner who stands behind their work long‐term?
Contact Shelair today on 07 3204 9511 or email us for a consultation.
Let us design, install and maintain your system — backed by our 5-year workmanship guarantee.

About Shelair – Commercial Air Conditioning Experts in Brisbane, Gold Coast & Sunshine Coast

Who We Are

For over 30 years, Shelair has been delivering reliable, high-quality commercial air conditioning services throughout Brisbane, the Gold Coast, and the Sunshine Coast.

We specialise in the design, installation, repair, and maintenance of commercial HVAC systems for offices, retail, aged care, schools, hospitality, and industrial facilities.

Our focus is simple — to keep your business comfortable, efficient, and compliant year-round.


Our Story

Founded in Queensland, Shelair began as an air conditioning installer focused on personal service and technical quality.
Over time, the business grew into a trusted HVAC partner for thousands of commercial clients across South East Queensland.

In 2025, Shelair became part of the HVACR Group, bringing together decades of trade experience, strong supplier relationships, and scalable project capability — all while keeping the same reliable service our customers value.


What We Do

At Shelair, we deliver end-to-end HVAC solutions for commercial and industrial clients, including:

  • System Design & Installation – Complete mechanical air conditioning design and project delivery for new builds, fit-outs, and refurbishments.

  • Repairs & Servicing – Fast, professional repairs for all major HVAC brands, backed by 24/7 emergency response.

  • Preventive Maintenance – Scheduled servicing programs that keep systems efficient, compliant, and cost-effective.

  • Retrofit & Upgrades – Modernising older systems to improve energy performance and meet current standards.


Our Values

Reliability – We do what we say we’ll do, when we say we’ll do it.
Safety – All works comply with Australian Standards, WHS laws, and environmental requirements.
Efficiency – Every job is managed to deliver the best performance and lifecycle cost.
Integrity – Transparent communication, honest advice, and long-term relationships.

We believe success comes from looking after our people, our customers, and the systems that support them.


Our Service Area

Shelair operates across:

  • Brisbane

  • Gold Coast

  • Sunshine Coast

  • Ipswich and Toowoomba regions

We support projects from small commercial fit-outs to large-scale industrial installations.


Why Businesses Choose Shelair

  • Over 30 years of HVAC industry experience

  • Locally based service teams

  • Licensed and qualified technicians

  • 24/7 emergency support

  • Comprehensive maintenance programs

  • Transparent pricing and communication


Part of the HVACR Group

As part of the HVACR Group, Shelair benefits from group-level purchasing power, safety systems, and management support — allowing us to deliver competitive pricing and consistent quality across all projects.

This structure ensures clients receive the professionalism of a large organisation with the responsiveness of a local business.


Talk to the Commercial Air Conditioning Specialists

Looking for a reliable partner for your commercial air conditioning in Brisbane or anywhere across SE Queensland?

Contact Shelair today to discuss your project, maintenance, or service requirements.

📞 Call 07 3204 9511
📧 info@shelair.com.au
🌐 www.shelair.com.au